Client goals across quarterly reviews
The memory policy is the relationship — what survives between reviews.
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Context & Memory Engineering
Context
An advisory assistant carries a client's goals and constraints across quarterly reviews. The 'what survives' table is the point: the memory policy decides whether the client feels remembered or re-interviewed each quarter.
The decision
Here memory policy is relationship continuity — the key facts (goals, risk tolerance, constraints) must persist across sessions even as the incidental chatter is evicted.
What most miss
Everyone tunes context for cost. In advisory the memory policy is a client-experience decision: forgetting the 'no tobacco holdings' constraint isn't a token issue, it's a trust issue.
Stakes
An assistant that forgets a stated constraint between reviews erodes the exact trust the relationship runs on.
First-hand · Agent & Protocol · verified 2026-07-03
Sources: Wealth-advisory client continuity — first-hand (Morgan Stanley); Cross-session memory / fact-retention policy design